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Shipping Policy



Project Nursery orders are shipped Monday through Friday. We make every effort to fulfill our orders promptly and ship in stock items within 3 business days so they are received within 3-10 business days. Orders placed over the weekend will be processed on Monday. In the event of a delay, we will notify you via email or phone.

Larger items such as furniture, if ordered with other items, will arrive separately. Delivery information can be found on the product detail pages for items which require customization, are handmade or other specialty items. We regret that we are unable to ship to PO boxes.

 

 

 

INTERNATIONAL SHIPPING

The Project Nursery Shop has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. Simply place any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred to the GlobalShopexcart. Please note that certain items may not apply. You may pay with international credit cards, PayPal and bank wire transfers. GlobalShopex will process your payment and guarantee delivery. Once your order is complete, all inquiries should be directed to GlobalShopex at customerservice@globalshopex.com or (786) 391-4868.

International Standard Shipping: Arrives to your address in approximately 10-20 business days.

International Priority ShippingArrives to your address in approximately 4-10 business days

*Please keep in mind that transit times are estimated and are not guaranteed. Thank you in advance for understanding that we are not responsible for delays by customs, or other circumstance that may delay your order. Please be assured that your order is very important to us and we will ship to your doorstep as soon as possible!

 

RUSH DELIVERY

We do not offer rush shipments at this time. You can however email us at shop@projectnursery.com to see if we can accommodate urgent gift needs. We will try our best to make it happen.

 

BACK ORDERS

Items that are on back order will be shipped when they are received back in stock. In the event of a delay, we will notify you by email or phone.

 

DELIVERY CHARGE

Please note some items require special delivery fees. These are flat fees and are not in addition to regular UPS, FedEx or USPS carrier fees. These fees are clearly identified on products pages as White Glove, Threshold or Oversized.

White Glove: items will be delivered and unpacked in your home, business or apartment building. Light assembly will be completed and all packaging materials will be discarded for your convenience. 

Threshold: items will be delivered to the nearest ground-level entrance of your home, business or apartment building.

Oversized: items require oversized package or liftgate and will be delivered to the nearest ground-level entrance of your home, business or apartment building. 

 

ASSEMBLY

Select cribs, bookcases and dressers are delivered with “White Glove” treatment, which means hand-delivered and assembled in your home. These items are noted on the product detail page.

 

TAXES

Taxes are calculated according to your shipping destination and itemized on the shopping cart order page. Taxes are charged in California and New Jersey as required by law.

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