Return Policy

As the items we carry are custom produced for our customers when their orders are placed and ship directly from our curated selection of manufacturers worldwide, we are not able to offer returns or exchanges for items purchased on Project Nursery. We apologize for any inconvenience this may cause. Please see below for return information for Project Nursery Electronics.

Please feel free to reach us with questions regarding this policy at shop@projectnursery.com. We're happy to chat!

Items returned by customers to Project Nursery or our vendors will be not be refunded.

DAMAGE/DEFECTIVE POLICY

If an item is damaged during shipping or appears to be defective, please notify us immediately at shop@projectnursery.com.

Damage claims must be received via email within 5 business days of the item being delivered. Damaged/defective items will be replaced, not refunded, and/or damaged parts replaced, as available. We cannot guarantee that damage claims made outside of this window will be replaced.

Please inspect all wallpaper/decal orders upon arrival. Defective, misaligned or incorrect wallpaper/decal orders must be reported to us within 10 business days of arrival and prior to installation. Damaged/defective/misaligned wallpaper/decals will be replaced, not refunded, once determined as so by the manufacturer. 

ORDER CANCELLATIONS

For information regarding order cancellations, please read our Cancellation Policy.

RETURNING ELECTRONICS

To initiate an electronics return request, please reach our Electronics Care Team directly at electronics@projectnursery.com. 

Updated: 3/29/2025