Project Nursery orders are shipped Monday through Friday. We make every effort to fulfill our orders promptly and ship in stock items within 3 business days so they are received within 3-10 business days. Orders placed over the weekend will be processed on Monday. In the event of a delay, we will notify you via email or phone.
Larger items such as furniture, if ordered with other items, will arrive separately. Delivery information can be found on the product detail pages for items which require customization, are handmade or other specialty items. We regret that we are unable to ship to PO boxes.
The Project Nursery Shop has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. Simply place any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred to the GlobalShopexcart. Please note that certain items may not apply. You may pay with international credit cards, PayPal and bank wire transfers. GlobalShopex will process your payment and guarantee delivery. Once your order is complete, all inquiries should be directed to GlobalShopex at email@example.com or (786) 391-4868.
*Please keep in mind that transit times are estimated and are not guaranteed. Thank you in advance for understanding that we are not responsible for delays by customs, or other circumstance that may delay your order. Please be assured that your order is very important to us and we will ship to your doorstep as soon as possible!
We do not offer rush shipments at this time. You can however email us at firstname.lastname@example.org to see if we can accommodate urgent gift needs. We will try our best to make it happen.
Items that are on back order will be shipped when they are received back in stock. In the event of a delay, we will notify you by email or phone.
Some over-sized items such as furniture require an additional freight charge. These charges are clearly noted as “White Glove” or "Threshold" delivery on each of our product pages and during the checkout process.
Select cribs, bookcases and dressers are delivered with “White Glove” treatment, which means hand-delivered and assembled in your home. These items are noted on the product detail page.
Taxes are calculated according to your shipping destination and itemized on the shopping cart order page. Taxes are charged in California and New Jersey as required by law.
Customer Service - We're here to help you with returns.
We know parenting hours are not 9 a.m. - 5 p.m., and it can be hard to squeeze in a call to customer service during family prime time, which is why we try to have the best and easiest return process. You can manage everything yourself online 24 hours a day just by clicking on our returns page. All you need to do is enter your order number and/or email and you will see all of the items that you ordered. Next to each one you can see our return policy for that particular item. Just click items, tell us what you want and why it didn't work out. Our system will automatically let us know and you will receive an email with our approval and the status of your return without having to log back in to view.
Our hours of operation for answering emails and voicemails are 9 a.m. – 5 p.m. EST, Monday - Friday. You can email us with question at email@example.com and we'll get back to you as soon as possible.
All international inquiries should be directed to GlobalShopex at firstname.lastname@example.org or (786) 314-7144. Please read on for more information and our domestic return policies.
Return & Exchange Policy - It's simple and easy!
If an item is damaged during shipping, please notify us immediately at email@example.com. We will gladly accept returns of defective merchandise, please notify us within 7 days of receipt of goods if there is an issue with the product. For unused/undamaged items we will accept returns for up to 30 days from the date of shipping. Any price differences will be charged or credited.
Non-returnable and non-refundable items include:
- Sale items ending in .99 or marked as such in the product description
- Personalized items
- Area rugs
Shipping Return Policy & Condition of Returned Items
We are happy to refund or exchange any unwanted items within 30 days of shipment (assuming they meet the criteria listed above in our Return & Exchange Policy). All returned items must be unused, in their original packaging, and accompanied by the return approval sheet given by email from Project Nursery. Items must be returned in their original condition, which includes any tags and packaging. We do not accept returns on intimate apparel, customized items or any item that specifies it is not returnable or refundable in its description such as furniture and editors' deals unless they are faulty. All items will be inspected upon arrival at the return address. Returned items are your responsibility until they reach the return address, so please ensure your package is returned securely to prevent any damage to the item or its packaging. Any returns that are damaged when we receive them will not be refunded. We are not responsible for any items that are returned to us in error. We will refund items but we do not refund delivery or shipping charges: this includes charges for sending your return back to us.
Project Nursery is dedicated to providing our customers with the best customer service. We understand your time is limited, after all we're moms too. Please contact us by completing the form below or email us directly at firstname.lastname@example.org. We promise to be as quick as possible when responding to your questions or concerns.
You can always reference our FAQ (frequently asked questions) to see if we've covered any of your questions. If you still have questions and would like to reach us by phone, please call us at 866-630-1881. Our shop is freshly launched, so you may reach our voicemail since we are juggling a ton of paint chips and fabric swatches to get our shop up and running. Please be assured that we'll call you back as soon as we can. Kindly leave your order number, name, contact information and your question in detail.
Thanks for visiting The Project Nursery Shop!
A geometric pattern compliments any style or pattern which makes this pink lumbar pillow by Caitlin Wilson a great choice for your baby's room. Sweet and feminine but with a modern twist, this high quality design is great to use on the glider for back support. Simply stunning!
Dimensions & Details:
- 14" x 20"
- 100% Cotton Canvas
- Zipper on bottom
- Made in the USA
- Insert not included